Marketplace enrollment help in North Carolina
Sit down with a licensed agent and work through the application together, in the office or by phone. We go through it question by question, so the answers are right and you know what each one affects. Nothing is submitted until you say so. ZAVIA does not charge customers an additional fee for Marketplace enrollment assistance.
How we help
The application asks about income, household and coverage history in language that does not match how people describe their own lives.
After you enroll
You keep a direct line for the rest of the year: a mid-year change, a renewal question, or a claim that is not going the way it should.
Open enrollment
- November 1, 2026–January 15, 2027Open enrollment for 2027 coverage
- By December 15Enroll by December 15 for coverage beginning January 1.
- December 16 through January 15Enroll from December 16 through January 15 for coverage beginning February 1.
Dates published by HealthCare.gov and checked on 2026-09-16.
Visit the office
3035 Fayetteville St, Suite B, Durham, NC 27707
- Monday–Wednesday
- 10:00 a.m.–5:30 p.m.
- Thursday
- Closed
- Friday
- 10:00 a.m.–12:00 p.m.
- Saturday–Sunday
- Closed
How long does enrolling take?
Most households finish in one sitting once the information is gathered. The delay is nearly always hunting for an income figure or a policy number halfway through the application.
Do you charge a fee for your help?
No. ZAVIA does not charge customers an additional fee for Marketplace enrollment assistance.
Do you sell the insurance yourself?
No. ZAVIA Health Insurance LLC is the DBA and marketing name used by Muawia Abdalla – Licensed North Carolina Insurance Producer – NPN 21286424. Plans are issued and underwritten by insurance companies. ZAVIA is not an insurance company.
When can I enroll?
Open enrollment for 2027 coverage runs November 1, 2026–January 15, 2027. Enroll by December 15 for coverage beginning January 1. Enroll from December 16 through January 15 for coverage beginning February 1. Outside open enrollment, certain life events may qualify you for a Special Enrollment Period.
